Technik Design can provide onsite troubleshooting services to ensure that your investment of Solidworks software is as rewarding as possible.

In the early days the software was not straightforward to install and set-up however over the years the software has been developed significantly in this area to make life easier.

However there are still some quirks which you need to aware off and through experience these issues can create downtime and lead to frustration.

Typical issues which have been previously solved are:

• Client workstations not communicating with the license server
• Incorrect access rights for customisable settings
• Faulty hardware
• Below specification hardware
• Outdated video cards without current driver support
• Lost communication to the vault
• Windows update inadvertently changing key settings
• Installation issues due to window 7 configuration (SW2005)
• Significant loss of data due to poor file management
• Not being able to activate “home” license

Technik Design has Solidworks certified mechanical design professionals to assist you as required.